Disney Express Luggage Service – Disneyland Paris Guide

🎒 Disney Express Luggage Service – Start Your Disney Day Bag-Free!

Why spend your first magical hour wheeling a suitcase to your hotel when you could be screaming down Big Thunder Mountain?

With the Disney Express Luggage Service, you can drop your bags at Marne-la-Vallée/Chessy station, collect your park tickets, and head straight into the magic. It’s perfect for anyone who wants to start riding, snacking, and exploring immediately without a single “we’ll just nip to the hotel first” detour.

✨ Book Your Disneyland Paris Adventure!

📅 Book stays up to April 2026
💳 Pay in easy instalments
🔄 Flexible booking: change or cancel free up to 7 days before arrival
🎟️ Park tickets included with every package

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The Ultimate Disneyland Paris Packing Checklist – Avoid that “oops, I forgot…” moment.
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🌟 How It Works

🚄 Arrival Day

Find the Disney Express Counter – It’s on the 1st floor (mezzanine level) of Marne-la-Vallée/Chessy train station, right next to the Disney Parks entrance.
Drop Off Your Bags – Open 07:45 AM to 9:00 PM.
Hotel Pre-Check-In – Skip the front desk queues — you’ll get your hotel documents and park tickets right here.
Head Straight to the Parks – While you’re riding Hyperspace Mountain, your luggage is magically whisked to your hotel.*

🏁 Departure Day

If your train leaves after 1:00 PM:

Drop your luggage at your hotel’s concierge desk before 11:00 AM.
Enjoy your last day in the parks.
Collect your bags at the station counter between 1:00 PM and 9:00 PM.

If your train leaves before 1:00 PM:

Drop your luggage directly at the station counter from 07:45 AM.
Bags are held there until it’s time to board your train.

📌 Good to Know

Who Can Use It? Guests at Disney Hotels and selected Partner Hotels booked via the official Disneyland Paris site. Not available for Disney Davy Crockett Ranch or Les Villages Nature Paris.
How to Book: Add it when booking your hotel + tickets package, or call the Disney Experts on 0800 169 0737.
Eurostar Guests: Works whether you travel direct or via Lille.
Transport Flexibility: Available to all guests — even if you arrive by Magical Shuttle or car.
Not Allowed in Transfer: Jewellery, laptops, cameras, pushchairs, scooters, or other valuables must be kept with you.
Dedicated Team: On hand 7 days a week.
Check Your Times: Make sure your arrival and departure fit the 07:45–21:00 operating window.

💰 Cost

Around €17 per person return when booked with your hotel package.
Some travel agents may price per bag instead — check before you book.

🤔 Is It Worth It?

YES if…
✅ You’re on a short break and every hour counts.
✅ You’re juggling kids, buggies, and bags.
✅ You’ve got an early park strategy and want to get straight in.

Maybe not if…
❌ You’re next door to the parks and travelling light.
❌ You enjoy heading to the hotel first for a breather.

🛠 Pro Tips

Photograph your luggage tag — it’s your claim ticket if the paper one goes missing.
Tell the Cast Member your train time on departure day so your bags are ready in good time.
Plan your last day so you’re near the station before your collection time — nothing like a last-minute sprint to ruin the Disney glow.

📋 Quick Reference Table

Step	Arrival Day	Departure Day (After 1 PM Train)	Departure Day (Before 1 PM Train)
Drop-off location	Station Disney Express Counter	Hotel concierge before 11:00 AM	Station Disney Express Counter from 07:45 AM
Collection location	N/A – sent to hotel	Station Disney Express Counter	Station Disney Express Counter
Collection window	N/A	1:00 PM – 9:00 PM	Before train departure

❓ Disney Express Luggage Service – FAQs

1. Where exactly is the Disney Express counter?
On the 1st floor of Marne-la-Vallée/Chessy train station, right next to the parks entrance. Follow the Disney signage — and the trail of relieved guests waving goodbye to their suitcases.

2. Can I use Disney Express if I’m driving?
Yes! Even if you arrive by car or Magical Shuttle, you can still drop your bags and collect them later at the station. Just make sure your times work with their 07:45–21:00 opening hours.

3. What if my train is delayed?
If you miss the pickup window, your luggage will be held securely overnight. You’ll need to arrange collection the next day.

4. Is it available for Partner Hotels?
Yes — for many Partner Hotels booked via the official Disneyland Paris site, but not Davy Crockett Ranch or Les Villages Nature Paris.

5. Can they transfer valuables like laptops or jewellery?
Nope — you’ll need to carry those yourself. Same goes for cameras, pushchairs, and scooters.

6. Can I book it on arrival?
No — you must book in advance when making your hotel reservation or as an add-on by phone.

7. Is it included in my package?
Not automatically — it’s an optional paid extra.

8. Do I have to use it both ways?
Yes — it’s sold as a return service (arrival + departure).

9. Does it work for early trains?
Yes, but you’ll drop off directly at the station in the morning instead of at your hotel.

10. Will my bags be in my hotel room when I arrive?
No — they’re usually stored in the hotel luggage room for you to collect later.