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44 responses

  1. Lp
    March 8, 2017

    My 4 yr old suffers from ibs, is there a pass to help with less que time for rides and toilets?

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    • Billy Prentice
      March 9, 2017

      Hi,

      Yes, you would need some form of note from a doctor or paediatrician dated within the 3 months before you visit etc which you would take to Town Hall in Disneyland Park. Explain to the CM and they will issue a pass for whaetever your needs may be.

      Regards
      Billy

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  2. Amanda
    June 21, 2017

    They really take good care of you, I went to Disneyland with my Son. He cannot walk so first we headed towards the Donald desk and They really took good care of us and helped sport out stuff for us. Their accessibility maps also helped us a lot. All in all it was a great and fun visit.

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  3. Virtual Private Server
    August 1, 2017

    We were privileged recently to have our second trip to Disneyland Paris within a year, and this time we had family with us that included someone in a wheelchair.

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  4. Alan
    December 3, 2017

    How flexible are they with the Green Pass? We are a family of 6 and would all like to ride together. That would mean the disabled person + 5 (not 4).

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    • DLP Tips
      December 3, 2017

      Hi Alan,

      I wish i could give you a definitive answer. Your circumstances can really depend on which CM deas with you. Some will follow the rules strictly to the letter but others will use some common sense & be accommodating to your group… esecially if you have young children as part of your group. What is the make up of your group? How many adults/children & is it an adult or child with the disability?

      Kind Regards
      Billy

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      • Alan
        December 3, 2017

        We are 4 adults and 2 teens.

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      • Billy Prentice
        December 3, 2017

        Hi alan,

        OK then you will have to hope you get an understanding Cast Member deal with you. Even if you don’t I would recommend going back later in the day & speaking to a 2nd Cast member & explain that you don’t want your family being split up in ride queues etc as you have 2 children with you.

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  5. Jessica
    January 1, 2018

    Is the European Parking Badge enough or should I bring other documentation too?

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    • DLP Tips
      January 2, 2018

      Hi Jessica,

      If you are referring to the “Blue Badge” then yes this is perfect & acceptable.

      Kind Regards
      Billy

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  6. Gill
    January 28, 2018

    I’m travelling with 3 friends we are all recovering from cancer treatment and have varying side affects from treatment mainly nerve damage and peripheral neuropathy which makes walking and standing too long painful, would be entitled to a green pass

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    • DLP Tips
      January 28, 2018

      Hi Gill,

      If you take along a Doctors letter dated within the past 3 months before travel detailing you need assistance then you will be entitled to a pass (either green or orange) depending on the severity & help required. You woud each need your own letter (unless you can find a doctor to do all 3 in one letter).

      Kind Regards
      Billy

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  7. Lauren
    February 28, 2018

    Hi I suffer with a septo optic dysplasia and nystagmus which is an on going condition from birth would I qualify for a pass

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    • Billy Prentice
      February 28, 2018

      Hi Lauren,

      If you can get a doctors letter dated within 3 months of your travel detailing your condition & how it will lead to issues in the parks (problems queuing for long periods etc) then you will qualify for a pass to assist. If the doctor can also state if it is a permanent condition then that would be beneficial too.

      Kind regards
      Billy

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    • Billy Prentice
      February 28, 2018

      Hi Lauren,

      If you have a current Blue Badge then this will also qualify you for a disability pass.

      Kind Regards
      Billy

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  8. J
    March 1, 2018

    Hello,

    Does anyone know if the park offers concessions for disabled/carer tickets?

    Kind Regards

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    • DLP Tips
      March 1, 2018

      Hi Jacqueline,

      Guests with a disability can get 10% discount if buying a day ticket at Disneyland Paris. They are also entitled to take a carer with them FREE each day with proof of disability. Proof can be in the gorm of a blue badge + photo id or a Doctors letter dated within 3 months of travel detailing the disability.

      Kind Regards
      Billy

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      • J
        March 1, 2018

        Thank you so much for your reply, can you buy the tickets for a few days at a time or do you have to buy one day at a time? Thank you for your help it’s much appreciated.

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      • Billy Prentice
        March 1, 2018

        Hi Jacqueline,

        It used to be the case that you had to purchase a ticket every day but in the past 2-3 months things have changed & I am hearing of new rules put in place by Disney. The day ticket bought on the day is very expensive, around €100, so even with 10% discount this can be a lot to pay each day. I have heard, but not had it confirmed, that you can now buy tickets in advance form sites such as Attractiontix etc much much cheaper, & you can then claim a carers ticket on arrival with proof of disability.

        Are you staying onsite? One thing I do know which has changed is that Disney now gives discount on packages with guests with a disability. So, if you were to book a package for 1 disabled guest & 1 carer then you would receive a rebate on the cost of the tickets for the carer. You can call Disneyland booking line for a quote for an onsite stay & mention that you will have a guest with disability & therefor a free carer with you. The packages for disabled guests are now very good value.

        Thirdly, depending on how many days you are going it could well be very good value to buy the disabled guest an Annual Pass. The Magic Flex costs less than €200 & will be marked as a Disabled pass allowing a carer in free each day.

        Kind Regards
        Billy

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  9. Nick
    March 23, 2018

    My son is autistic and has just been given DLA. His latest paediatrician letter will not be in 3 months notice and I was wondering if the DLA letter was enough proof of his disability or if we need to get a letter from the doctor too. We go in August so have enough time to organise it all. I can’t get a simple answer from DLP and wondered if anyone who had been recently knew the answer.

    Thank you for your help

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    • DLP Tips
      March 23, 2018

      Hi Nick,

      I would definitely advise getting the doctors letter within3 months of your travel. If you have a blue badge that is enough on its but otherwise a Doctors letter is required. Our son has Autism & also ADHD so as he has regular visits to the ADHD clinic we just ask them for a letter & tell the paediatric nurse what info we need in the letter. They always oblige & don’t charge a fee or anything.

      P.s are you aware that you can also claim back some costs of your package as your son will require a carer (which would be you obviously)

      Kind regards
      Billy.

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      • Nick
        March 24, 2018

        Thank you very much. I will look into claiming some money back as I wasn’t aware of that.

        I will also arrange for a letter to take with us.

        I appreciate the response.

        Kind regards
        Nick

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  10. Karin
    March 26, 2018

    Hi,
    I was recently diagnosed with ADHD and queues can be a nightmare for me.
    So having a green pass would be very very nice.
    I laso have an AP at the moment. but i heard i can get a 10% discount on my next one and my husband who has an AP too, can get a carers card for free.
    is this true? And i know you can get a discount on packages. does this also apply for room only bookings?
    thanks for your help

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    • DLP Tips
      March 26, 2018

      Hi Karin,

      Yes you can get 10% off your next AP as long as you purchase onsite. When you renew, take documentation such as a doctors letter with you & your AP will be marked as a disability pass allowing you to get a carer free each day you visit without having to take documentation every day.

      Until then you will have to take a doctors letter stating that you need a carer. As you have ADHD this could be for safety reasons as you may be unpredictable in the queues or occasionally fail to take in information such as safety on rides etc. You can use this same letter for your green pass.

      The discount on packages is just that, on packages only where the cost of the tickets for the carer are refunded. Booking room only requires no payment for tickets so you wouldn’t get a refund from this. It’s best to compare the cost of a room only package to that of a standard package with carers discount and see which is best.

      Kind regards
      Billy

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  11. M G Meech
    March 27, 2018

    My daughter has lumbar scoliosis. She has 18 pins and a large titanium hook holding her back in place. She came to disneyland Paris before her op. and now really wants to come back with her sister post op (5 years later ). I understand she wont be able to use many of the rides she used before. Is there anyway of getting a comprehensive list of the rides she could use safely.. or would it be safer for her not to take part. ..pls any reply would be greatly appreciated. Yours kindly. Mat

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    • DLP Tips
      March 29, 2018

      Hi Mat,

      Firstly, sorry for the late reply. I wouldn’t like to give any sort of medical advice so I think the best thing to do would be to have a look at each ride on its own merit. Ask your doctor about which rides with particular movements to avoid & then double check that info with Disneyland Paris for their advice too.

      Sorry I can’t be of much help but I am sure there will be a few rides & experiences which will be suitable. You should also check out the Disability pass for help with queues & making life a bit easier whilst there. Lastly, if she needs a carer due to her disability (someone to help at any time throughout the stay) then you can claim back the cost of the tickets on packages or get a free carers ticket for each day of your stay.

      Kind regards
      Billy

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  12. Livia santos
    April 1, 2018

    Hi! We going next week with my son who is autistic. I got the doctor letter signed and stamped so should be able to get a priority pass. My question is with the meet and greet the characters I heard there is only few spaces to people with green card. Do you know if it’s true?
    Thanks in advance

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    • DLP Tips
      April 2, 2018

      Hi Livia,

      I have never heard of this happening. This may happen if the character has been out for a while and is due to go away & so the Cast Members would have to judge how many people are left. Characters are not out all day & tend to come out in 2 hour blocks etc. If you are there in plenty of time then there should be no issue in getting to see them.

      Kind Regards
      Billy

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  13. Karen Gerrard
    April 5, 2018

    I am going in May for 2 weeks and stating off site. I am trying to find out how to appy for a disabled person’s AP by post because it appears you can’t use any AP issued on site for 2 or 3 days after and that is rubbish given that I know I can apply by post for normal AP’s. If I send copies of my medical documents along with the completed application form and an explanation letter do you think they would issue it that way?

    Also, I know I can have access to disabled parking via the 4 digit code but is it still free to use that car park, as it was 6 years ago when we last visited? If not, is it the newly increased price of £25 per day?

    Thanks

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    • DLP Tips
      April 5, 2018

      Hi Karen,

      The only AP which you cannot use on days 2 & 3 are the Discovery passes. If you are purchasing the Magic Plus, Magic Flex or Infinity Pass then you do not have to worry about day 2 & 3 (unless they are scheduled blackout dates). You don’t need to go to the hassle of applying by post as long as you are not purchasing the Discovery Pass.

      Yes, as long as you have a blue badge you can park for free in the car park. Which Annual Pass are you looking to buy & when are your dates for visiting ?

      Kind regards
      Billy

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  14. Daniel Sharp
    April 9, 2018

    Hi thanks for having such an informative site lots of really usefull information. Can i ask is it okay to take a mobility scooter into the park. We hired one on site in California but there doesnt seem to be that option at DLP and also is there anywhere you can charge a scooter. Many thanks

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  15. Daniel Sharp
    April 9, 2018

    Hi another question im afraid. I am registered disabled (below knee aputee) My wife would be classed as my carer. Do we buy our kids (3) tickets online and then sort ours on the day. Could you please tell me how much are on the gate prices for adults. We are visiting on the 6th June 2018 for 2 days and looking for the best price / option

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    • DLP Tips
      April 13, 2018

      Hi Daniel,

      sorry for the late reply. On the gate tickets are approx. €90 per day.

      You can take a mobility scooter into the parks, yes. You can also hire a wheelchair at a rate of €20 per day (free for certain Annual Passes). You cannot hire a mobility scooter from Disneyland Paris but there are companies in the nearby vicinity who will deliver one (or a motorised wheelchair) to DLP for you although this can be expensive. You can buy the kids tickets before you go, yes & then sort out your own on the day. It may even be worth your while buying a Magic Plus Annual Pass for yourself even though you are only visiting for 2 days. The cost is €259 but you receive 10% discount & free carer. This would also give you free wheelchair rental, free parking, discount in shops & restaurants, VIP entrance & other discounts/benefits. A full list of benefits is on our website.

      Lastly, make sure you go to Town Hall to receive a Disability Pass to help with queues etc.

      Kind regards
      Billy

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    • DLP Tips
      May 19, 2018

      Hi Daniel,

      just to update you incase you hadn’t heard, but Disney have changed the criteria for carers tickets & disability passes this week. You now need to take with you your DLA or PIP award letter dated within the last 12 months. You can also show a Blue Badge as proof. A doctors letter alone may now not be enough to get the free carers ticket.

      Kind Regards
      Billy

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  16. J
    May 13, 2018

    Hello,

    I am about to book to take my severely disabled daughter to Disney land driving with family using the Euro tunnel shuttle and I was wondering does anyone know if you can get discounts for a disabled person/carer on the Euro tunnel? Many Thanks

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    • DLP Tips
      May 14, 2018

      Hi Jacqueline,

      If your daughter is in a wheelchair then you can get reduced fare for her plus a carer. You will be seated in Premier class or even Business Premier class. I don’t know the specific rates but a quick call to Eurotunnel rail services will let you know everything.

      Kind Regards.
      Billy

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  17. Victoria Thomas
    May 15, 2018

    Hi o go to euro disney next week with my autistic son .. i have purchased tickets in advance but not one for myself as his carer .. will i still be able to enter the park as his carer for free or does it only count for tickets purchased on the day at the gate?

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    • DLP Tips
      May 16, 2018

      Hi Vicky,

      Yes, the rules changed in the past few months to allow this.
      yYou can buy before you go and then go to the Donald Duck desk to obtain your carer ticket. You will need to do this each day of your visit. Make sure you have a recent Doctors letter stating your son requires a carer.

      Kind Regards.
      Billy

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    • DLP Tips
      May 19, 2018

      Hi Vicky,

      just to update you incase you hadn’t heard, but Disney have changed the criteria for carers tickets this week. You now need to take with you your DLA or PIP award letter dated within the last 12 months. You can also show a Blue Badge as proof. A doctors letter alone may now not be enough to get the free carers ticket.

      Kind Regards
      Billy

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  18. Tracey Tatum
    May 22, 2018

    In my state, people with disability get a parking placard. Red means temporary and blue means permanent. There is no notes on the placard as to what my disability is. Is that placard sufficient documentation to get a priority pass?

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    • DLP Tips
      May 23, 2018

      Hi Tracey,

      I am from the UK & our govt issues a Blue badge. It doesn’t state what the disability is but it it is only issued to those who have a disability in our country. If that is how your state recognises disability then it should suffice. If you receive any form of state aid or welfare due to disability then you could also take an award letter dated within past 12 months. Disney do not need to know what your disability is, just proof that you have a state/country recognised disability. If in doubt you can ring beforehand for clarity.

      Kind Regards
      Billy.

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  19. Sally
    May 28, 2018

    Hi, we are going to DLP for 5 nights from 31/8 to 5/9. There are 5 of us travelling, 1 being my elderly Mother who’s 85 & wants to visit Disney one last time with myself & her 3 adult Grandkids!
    She has mobility issues so we plan on renting a wheelchair, she walks with a rollator otherwise. She also has a Blue badge issued here in UK.
    We are flying and have assistance already in place. We are staying off site so will use the free shuttle bus.
    So far, we haven’t bought park tickets as I’m going around in circles trying to decide what’s the best value for our needs!
    We will want at least 3 park days, possibly 4.
    I’ve looked at Annual passes but I’m getting confused.
    Please help me decide.
    Thank you

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