Contact Disneyland Paris
Whether you're planning a visit, seeking post-visit assistance, or anything in between, you're in the right place! From booking details to lost property and feedback, we're here to ensure your experience is as magical as Disneyland Paris itself. Let's get started!
Before your visit
Booking assistance and enquiries
Our Client Relation Center will be happy to help you with any queries about prices, booking a Hotel+Tickets package or purchasing Disney Park tickets.
You can reach them on 03448 008 898 (National call rates apply, cost may vary according to network). Monday to Friday from 9.30am to 7.30pm and on Saturdays from 9.30am to 6pm (French time).
Assistance for an existing booking
If you have any queries or wish to confirm, change or cancel a booking you have already made, please contact us using the telephone number provided on your booking confirmation letter.
Other enquiries
Lost and found items
Misplaced an item during your visit? Report it via Troov, our dedicated online platform. We'll let you know if there's a match with any item found at Disneyland Paris.
Need further assistance?
Got questions or need help with your Disneyland Paris adventure? Use our contact form for assistance with bookings, tickets, items purchased in our shops, information for Guests wih disabilities and food allergies, and more.
Your questions... answered!
I contacted Disneyland Paris with a claim regarding my booking, but it wasn't resolved. Who can I contact?
How can I get an invoice for my booking?
I'd like to leave feedback or make a complaint. Where can I do this?
Where can I find information about organising a corporate event and business solutions?
Where can I find job offers for Disneyland Paris or send an application?
Have you checked our FAQ section?
Before getting in touch, take a moment to look at our comprehensive FAQ section. It contains answers to your most frequently asked questions about the Disney Parks, Disney Hotels, and more!