Hi Roy, Disney tend to release dates around 3 months in …

Comment on Ride Closures & Refurbishments 2018 by DLP Tips.

Hi Roy,

Disney tend to release dates around 3 months in advance for small closures. I can tell you that at the end of October there is currently only Ratatouille & Indiana Jones scheduled to close. Phantom Manor “may” be closed but is scheduled to open at the later end of October. You should get a detailed list of any short closures around the beginning of August for closures at the end of October.

Kind Regards
Billy

DLP Tips Also Commented

Ride Closures & Refurbishments 2018
Hi Bernie,

At this stage it isn’t 100% accurate & osures/refurbs are only known 3 months in advance. I’m afraid you won’t get a better idea of finalised dates for February until about November time onwards.


Recent Comments by DLP Tips

Visitors with Disabilities
Hi Felicia,

The rules regarding free carers & green cards is a bit of a mess this summer.

DLP introduced new criteria for disability passes this summer. The green pass now requires a Blue Badge or proof of a government issued DLA benefit such as PIP/DLA. Any proof of these must be dated in the last 12 months. Do you have either of these?

They also accept a medical certificate from your doctor dated within 3 months of travel but the level of pass given will be at the discression of the CM looking at your evidence.

So, that is what the new rules stated above BUT we understand that very recently they are reverting back to the old system where a doctors letter stating illness, problems caused & carer assistance is all that is needed.

I would therefor advise that you take as much evidence as you can but the doctors letter is the best. Also if you have DLA/PIP type letters, carers allowance letters, diagnosis letters or care plans then also take these & let the CM you talk to understand you NEED a green pass & of course a carer.

You can also ask explicitly from the Special Care team at DLP before you go by emailing them on

dlp.cro.special.need@disneylandparis.com

I hope that helps

Kind Regards
Billy


Visitors with Disabilities
Hi Roisin,

The official rule is that the Green Pass entitles 4 people to be placed with the Pass holder but this is flexible & in the hands of the CMs discression. When you are getting your green pass you need to alert them to the fact that you have other small children who, for obvious reasons couldnt be split up from you. If you also make the case that your Son would be distressed without your whole group being together then there should be no issues with you all being named on the pass.

You will be given access to different queue lines with little or no wait or given a return time for rides & meet n greets.

You will have a great time I’m sure!

Kind Regards
Billy


Visitors with Disabilities
Hi Emma,

Firstly, don’t worry, you will all have an amazing time! Our son has Autism & ADHD & although it is challenging, we all still have a great time.

You need to take a DLA award letter dated within the past 12 months. Is it high rate care? If so this will be sufficient for a green pass. If lower then the paediatricians letter would help especially if they candetail his needs such as avoiding queues etc. This is what we have taken every time & been given green card.

There are specific areas for disabled guests to watch shows/parades etc & for meet/greets. For meet/greets you may be given a return time which will allow you to go do something else until your time is due for having the meet without queueing or at most 5-10 minutes.

You will speak with a Cast Member at Town Hall or Donalds Desk to get your green or orange pass, you should get the green pass with DLA letter & paediatricians letter. Tell the Cast Member all the problems you think you will face & they will assist with the correct pass & more info.

While I’m here, i know you said you have already booked but having the DLA letter entitles your son to have a FREE CARER each day. If you have booked a package you could be entitled to the cost of YOUR ticket cost back (as you will be his carer).

If you need any further info feel free to ask & try not to worry. You WILL have some testing moments but at the end of the day it will be magical. As i said, our son has his own issues & it can be damn frustrating at times (it’s his way or the highway) but the good will far outweigh the bad & the disability pass really helps!

Kind Regards
Billy


Visitors with Disabilities
Hi Dave,

Sounds to me like the operator you spoke too is not aware of the rules fully (unless they have changed hugely in past week or so, which i highly doubt)

Firstly, you can pay monthly at the Annual Pass office at Disneyland Paris. You just need your bank details (including IBAN number) & proof of address & passport.

Secondly, you absolutely are entitled to a free carers ticket each day you are there. If it makes you feel better you could call again & you will most likely speak to an operator with a better understanding who will confirm what i have told you. There are hundreds of operators & unfortunately they do get it wrong occasionally.

Kind Regards
Billy


Visitors with Disabilities
Hi Dave,

YES!! When you are getting your Annual Pass take your blue badge with you. You get 10% discount on the Annual Pass itself & they will attach a small disability badge to your Pass so that you get a carer with you free every day.

If you need any more help let me know

Kind Regards
Billy